With over 25 years of experience in the flue, chimney and wood burning industry, we are often asked questions around their installation and use. Here are a few of the most common:

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Can I burn coal as well as wood?

How often should the flue be swept?

Who can sweep the flue?

Can I burn any wood?

What is 'seasoned' wood?

How is it best to store logs?

How is it best to store logs?

How is it best to store coal?

Do I need a flue terminal?

Is an air vent needed?

Is a CO alarm required?

How is it best to use my appliance?

I live in a thatched property – can I use my chimney?

Will a twin wall flue get hot to touch?

Can I burn the appliance with the stove door open?

What diameter flue can I use?

My proposed flue route does not meet regulations. Do I have any other options?

Can I use chemical cleaners in the flue?

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